Refund policy
Effective: 15 November 2026
Draft for early operation. A qualified legal adviser should review this text before you treat it as binding.
Single course purchase
Within 7 days of payment, if you completed less than 20% of lessons in that course, you may request a one-time refund for that course.
Approved refunds use the original payment method within 14 business days.
Pro and Max plans
Monthly plans: cancel anytime; no refund for the current month except for serious technical failure on our side.
Annual plans: within the first 14 days and less than 10% of AI tutor quota used (if applicable), proportional refund may be available.
No refund when
Terms are violated, accounts are shared, or most paid content was already consumed.
The payment provider refuses a reversal under its rules.